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About UsBIGMOV Technologies LLC provides innovative digital solutions, including secure software systems, user-friendly mobile apps, professional websites, and impactful branding for businesses. As the data controller, we determine how and why your personal information is processed, ensuring compliance with applicable data protection laws.
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Information We Gather
We collect only the data necessary to deliver our services and improve your experience. Here’s what we may collect:
i. Information You Provide- Contact Details: Name, email, phone number, company name, or job title when you request quotes, subscribe to newsletters, or inquire about services like app development or branding.
- Project Information: Business address, project specifications (e.g., for custom websites), or payment details (handled securely by third-party processors) when engaging our services.
- Communications: Records of emails, chats, or calls with our team, such as inquiries about software solutions or feedback from webinars.
ii. Information Collected Automatically- Usage Data: IP address, device type, browser, pages visited, and time spent on our website to understand user interactions and enhance features like software demos.
- Cookies and Trackers: We use cookies to enable site functionality, analyze performance (e.g., via analytics tools), and personalize content. You can manage cookies through browser settings.
iii. Information from Third Parties- Professional Platforms: Data from professional networks, if you apply for a job or partnership.
- Payment Processors: Limited transaction details from providers for service payments, without storing full payment card information.
We avoid collecting sensitive data (e.g., health, political opinions, or biometrics) unless strictly necessary for a service and with your explicit consent.
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How We Use Your Information
We use your data responsibly to provide and enhance our services. Specific uses include:
- Service Delivery: Creating custom software, designing apps, building websites, or developing branding solutions based on your project needs.
- Communication: Responding to inquiries, providing project updates, or sharing resources like web development guides.
- Improvement: Analyzing usage data to optimize our website, fix issues in app tools, or refine branding strategies.
- Marketing: Sending newsletters or promotions about our services, with an option to opt out at any time.
- Compliance and Security: Meeting legal obligations (e.g., tax records for software contracts), preventing fraud, or protecting our systems.
- Analytics: Measuring website traffic or service performance to prioritize features like mobile app functionality.
We process data based on your consent, contractual obligations, legitimate business interests, or legal requirements.
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Sharing Your Information
We do not sell or rent your personal data. We share it only when necessary, with safeguards in place:
- Service Providers: Trusted partners, such as cloud hosting services (for project storage), email platforms (for newsletters), or payment processors, who are contractually obligated to protect your data.
- Project Collaborators: With your consent, we may share project details with your team or subcontractors for collaborative services.
- Legal Obligations: When required by law, such as responding to a court order or regulatory request, with notification to you unless prohibited.
- Business Changes: In the event of a merger, acquisition, or asset sale, your data may be transferred, and we’ll inform you accordingly.
For international data transfers, we use safeguards like Standard Contractual Clauses to comply with laws like GDPR.
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Data Security
We take robust measures to protect your data, including:
- Encryption: Securing data in transit (via HTTPS) and at rest (e.g., for project files).
- Access Controls: Limiting data access to authorized personnel only.
- Security Practices: Conducting regular audits, using firewalls, and monitoring for unauthorized activity.
- Retention: Retaining data only as long as needed—e.g., project data for 7 years (legal compliance), marketing data until you opt out, and analytics data anonymized after 26 months.
While we strive to ensure security, no system is completely secure. In case of a breach, we’ll notify you as required by law.
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Your Privacy Rights
Depending on your location (e.g., EU, California), you have rights over your data:
- Access: View the personal information we hold, such as contact or project details.
- Correction: Update inaccurate information, like an outdated email address.
- Deletion: Request removal of your data when no longer needed, subject to legal retention periods.
- Objection/Restriction: Opt out of marketing or limit certain data uses (e.g., analytics).
- Portability: Receive your data in a structured format, like CSV.
- Withdraw Consent: Stop consent-based processing, such as for non-essential cookies.
- California Residents (CCPA): Opt out of data sharing (we don’t sell data) and enjoy non-discrimination for exercising rights.
To exercise these rights, email info@bigmovtech.com. We’ll respond within 30 days (or as required by law). We may verify your identity for security.
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Children’s PrivacyOur services are designed for businesses and adults, not children under 13 (or 16 in some regions, per GDPR). We do not knowingly collect children’s data. If we discover such data, we’ll delete it promptly. Parents can contact us at info@bigmovtech.com if they believe their child provided information.
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Cookies and Tracking Technologies
We use cookies to enhance your experience:
- Essential Cookies: Enable core functions, like navigating our service portfolios.
- Analytics Cookies: Track site usage to improve features like app demos.
- Marketing Cookies: Deliver personalized ads, with your consent.
You can manage cookies via browser settings (e.g., Chrome: Settings > Privacy > Cookies). Disabling cookies may limit site functionality. We aim to support Do Not Track signals where feasible.
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9. International Users and Data TransfersOur services are global, so data may transfer to countries like the US (where we're based). We ensure protections match high standards, like those in the EU.
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Global Data TransfersWe operate on a global scale, which means your personal information may be transferred to and processed in countries outside of your own jurisdiction. To ensure the security and protection of your data during these transfers, we comply with international data protection standards, such as those under the GDPR, and use appropriate safeguards like Standard Contractual Clauses or other approved mechanisms to maintain equivalent levels of privacy protection.
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Updates to This PolicyWe may revise this policy to reflect new services, legal changes, or operational updates. The latest version will be posted here with an updated date. For significant changes, we’ll notify you via email or a website notice if we have your contact information.
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Contact Us
For questions or concerns, please reach out to us at;
- Email: info@bigmovtech.com